Right of Withdrawal

This policy applies to contracts you conclude with us as a consumer at a distance (e.g. online) — in particular the purchase of gift vouchers and individual or group sessions without a fixed date.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us

Anna Burger
The Resonance Ritual
Scheplerstraße 1
22767 Hamburg
Email: hello@the-resonance-ritual.com

by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the model withdrawal form below, although this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification concerning the exercise of the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. For this repayment we will use the same means of payment you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

Early expiry of the right of withdrawal

If you requested that the service begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the service already provided up to the point at which you notify us of the exercise of the right of withdrawal. The right of withdrawal expires when we have fully performed the service and only began performance after you gave your express consent and at the same time confirmed your awareness that you would lose your right of withdrawal upon full performance of the contract by us.

No right of withdrawal for scheduled bookings

For bookings of events on a specific date (e.g. the weekly sound sessions on Tuesdays and Fridays), there is no statutory right of withdrawal pursuant to § 312g (2) no. 9 of the German Civil Code (BGB). Our cancellation policy applies to cancelling such dates.

Model withdrawal form

(If you wish to withdraw from the contract, please fill in this form and send it back.)

To Anna Burger, The Resonance Ritual, Scheplerstraße 1, 22767 Hamburg, Email: hello@the-resonance-ritual.com:

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following service (*):

Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only for notification on paper):
Date:

(*) Delete as appropriate.